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Lisa Hallett Taylor

Best Decking: 2011 About.com Readers' Choice Awards

By February 11, 2011

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Voting has ended for the 2011 About.com Readers' Choice Awards. Our readers have chosen a winner!

And the award goes to...

The About.com Reader's Choice Awards 2011 Best Pool and Patio category honors the year's Best Decking materials, brands and manufacturers, as nominated and chosen by our readers. Some materials -- like wood, the original and very basic decking material -- have remained the same, while others have evolved as a reflection of the environment in which we live and include recycled plastics and wood fibers.

Take a look at the five Best Decking Finalists, along with their websites, that were nominated by our readers for Best Decking.

picture of about.com readers' choice awards 2011

Comments

February 16, 2011 at 2:58 pm
(1) Brian Limbacher says:

TimberTech has the best decking hands down. I vote TimberTech all the way.

February 16, 2011 at 9:17 pm
(2) Jeremy McNough says:

Azek has the best quality! I love their products.

February 16, 2011 at 11:11 pm
(3) Becky Johnson says:

My contractor said he only uses Azek products. He was the best in my area, so I said Ok. I just love the finish and quality. It still looks new and stands up to everything that my dogs and kids dish out. I’m glad I listened to my contractor.

February 17, 2011 at 7:38 am
(4) Aaron Roberts says:

I’m a contractor specializing in decks. Over the years we have built hundreds of decks using every available decking product. We now ONLY offer wood and AZEK and there are clear reasons for that.

Azek’s consistent product quality, installation ease, and performance year after year are unmatched in this industry from a contractors perspective. More than any other company we have worked with, Azek stands behind their products.

Wood is a less expensive alternative, but from a maintenance perspective, I feel Azek offers a better overall value to our clients. I vote AZEK!

February 17, 2011 at 9:00 am
(5) Jim Spane Spane Buildings Inc. says:

Azek products and service are second to none! They continue to lead the way with the best products and service.

February 17, 2011 at 11:05 am
(6) Jim Moonan says:

Azek. By far. Is the finest quality deck on the market today .Believe the reviews its the Best investment you can make.

February 17, 2011 at 11:29 am
(7) Riley Shirey says:

Azek is what our clients choose when given side by side comparisons.

February 17, 2011 at 4:27 pm
(8) Joe from NJ says:

azek has the best products hands down. Their NJ reps are the best reps in the industry!!!

February 17, 2011 at 6:01 pm
(9) matt says:

TimberTech has the best product, best service, overall best selection available. And with the new Earthwood Evolutions line they just came out with it is the most realistic. And iit’s Green.

TimberTech offers the perfect balance of quality and sustainability. Our products are an attractive, low-maintenance alternative to wood and since TimberTech products will not splinter or warp and don’t require any staining or sealing, the wasteful cycle of repair and replacement typical of wood is dramatically reduced.

TimberTech products are sustainable and contain recycled content:

TimberTech decking contains 12% post-consumer recycled plastic (HDPE1).* To maintain optimal product performance, we strive for the perfect balance between recycled and virgin plastics to maintain the quality you’ve come to expect from TimberTech.

More than 28 million pounds of product scrap is reclaimed into our manufacturing process each year, which saves even more wood and plastic waste from reaching landfills.

All of the wood used in TimberTech products is pre-consumer recycled. Our wood flour is recycled from the woodworking industry and keeps more than 100 million pounds of wood waste out of landfills each year and no trees are cut down for the purpose of making TimberTech products.

TimberTech also strives seeks to act responsibility in our daily operations and lives by a “clean manufacturing” motto to recycle and reduce waste in our plant:

The water in our manufacturing facilities is recycled using a closed loop water system. Reusing the water in our plants saves over 140,000 gallons every day.

We ship many products by railcar. One railcar carries a load equivalent to four tractor-trailer trucks. We keep about 500 trucks off the road each year by using rail transportation.
We repair and reuse wood pallets to prevent throwing them away.

February 17, 2011 at 8:34 pm
(10) Michael Scott says:

Azek has the best quality by far! I have worked with all brands, and we use only Azek. Customers are very satisfied with this brand, very reliable products.

February 17, 2011 at 10:12 pm
(11) a remodeler says:

Fiberon is lesser known, but its a better product. I’ve worked with trex and azek and its actually a nicer finished product.

February 18, 2011 at 9:29 am
(12) Brad says:

TimberTech is the best product available. While the competition makes great products the aesthetics, quality and value that TimberTech offers is second to none. As a privately help company TimberTech stays ahead of the rest by keeping the best interests of the consumer a top priority. Whether you build with TimberTech as a builder or homeowner you will find your reasons why TimberTech is the top choice.

February 18, 2011 at 11:01 am
(13) Lindsay says:

I’m a firm believer that TimberTech products are hands-down the best out there! We love our TimberTech Deck (And Rail, and Lights!) and so did our contractor. That’s the only product he will use now.

February 18, 2011 at 11:15 am
(14) Sandy Hutchinson says:

My husband and I completely love our new deck and railing from Azek. Great choice of colors, very good quality, and definately better then any other we have seen. Their website gives great installation tips.
I vote for Azek all the way!
http://www.azek.com/

February 20, 2011 at 10:20 am
(15) Nancy Cunningham says:

My husband and I just had an Azek Acacia deck installed and we love it! Everyone that comes over loves our deck. I vote for Azek all the way!

February 20, 2011 at 5:36 pm
(16) ANdy says:

I’m a deck contractor for 15 years now. All of these products listed are very viable options. I use ALL of them. Some may be better in certain situations than others. Trex Transcends is an awesome product with strenght of composite and a resilient finish. Timbertech has an awesome array of products. Azeks products are all excellent with all of the benefits of pvc. Fiberon is OK, But, my experience with them (if you have a problem with their product, they will not back it well, even if justified.) The reps and background for all of the above companies are ALL impeccable people. My advice, research well, and choose a reliable contractor that knows how to install each product correctly. HAPPY DECKING !!!!

February 21, 2011 at 1:22 am
(17) Marty browning says:

I am petty sure Trex is the only one that is recycled. The rest all use virgin plastics right?

February 21, 2011 at 10:30 am
(18) Seth says:

I am in lumber sales and I have the advantage of seeing all the products available. Azek is the best cellular PVC selection because of its complete product line and fastening capabilites. As far as any other pvc product, the other companies are just reacting to Azek’s take over. As far as any composite material is concerned, who cares, it was a great idea, but it never lived up to the expectation.

The only reason you see composite products with a pvc shell is because the manufacturers know pvc is the way to go and they are trying to relieve their inventories of the composite materials.

February 21, 2011 at 11:00 am
(19) Mark Holzknecht, Cascade Lumber says:

I think Timbertech leads the way in all catagories. I sell all the above types and have worked with and installed them all. Timbertech seems to fit all the different needs that an end user base will need. In saying that, all 5 of these products are quality products, i think Azek might not be up to the rest in the style catagory.

February 21, 2011 at 11:02 am
(20) Justin says:

I would say they all have there advan. and disadv. I am a contractor installing 4 of the above and in some cases you would recommend one for a specific reason where the others may fail or have problems. You also have to look at Azek as the only company that carries one product line and thats the PVC, they may win that category but its not always practical. The new Evolutions and Transcends look great and are going to go well in the market. For whole product line i think that Timbertech covers everything a customer could ever need or dream of and they stand behind there product hands down to some of the others. Wood today is a problem in treated and really needs to be looked into. In the tough economy cheaper wood is being bought and supplied to everyone so they can make their money on it. It is all harvested at a juvenile stage and is also grown in a plantation so the sap, warp, shrinkage and checking is all a major problem.

February 21, 2011 at 12:39 pm
(21) Jon Zeller says:

I install decks for a living in Chester County PA. Azek is the best as far as a total no maintance decking. Dirt won’t even stick to it. If your deck is on the north side with little sun, timbertech and trex will grow mold. Timbertech is not so bad, but I would install wood before I would ever put Trex on my deck.

February 21, 2011 at 1:24 pm
(22) Joe Sanchez says:

Our company has used AZEK deck on all our commerical projects where needed through out the state of TEXAS,OKLAHOMA and LOUISANA We have 3 to 5 year old installations that still look like the day they were installed. Never a problem and easy maintaince.

AZEK is one of our best business best partners.
EXCELLENT PRODUCT with EXCELLENT color choices.

February 21, 2011 at 4:50 pm
(23) M.Mule says:

Watch out! AZEK is having people vote numerous times. CHEATERS

February 21, 2011 at 5:19 pm
(24) Andrew S. says:

This poll does not allow you to vote more then once.

February 21, 2011 at 7:15 pm
(25) alexis says:

beats the competition…hands down…and a hard deck is good to find!

February 21, 2011 at 10:27 pm
(26) James says:

I heard Azek told employees to act like homeowners and type comments.

February 22, 2011 at 1:09 am
(27) Greg says:

James – azek does not play those games. I’ve been on their tours, committees & round tables. Where did you hear that from? azek makes a great product hands down

February 22, 2011 at 8:05 pm
(28) Uriah says:

Trex is definitely the best product to work with and their new fasteners make installation a breeze. I would never install anything else. They have made a lot of updates and improvements the last 2 years putting them above the competition. Can’t wait to start a deck with the new Tropical colors – these look amazing, most realistic composite out there!!

February 23, 2011 at 10:20 am
(29) Deckman says:

How the heck does Trex have so many votes? This is the “Best” and not the most popular.

February 23, 2011 at 3:53 pm
(30) joe says:

When does the voting close?

February 23, 2011 at 4:43 pm
(31) Lee says:

Trex all the way. Not even close.

February 24, 2011 at 3:17 pm
(32) Lisa Hallett Taylor says:

Hi Joe:

Voting closes Tuesday, March 8. Thanks for your interest!

February 24, 2011 at 6:00 pm
(33) Deck Builder says:

You can see Azek figured out how to vote multiple times with how fast they shot up to that many votes. All good products, gotta give the edge to Timbertech. They cover the category like no other.

February 24, 2011 at 6:44 pm
(34) Deck'er says:

Has anyone looked at the pictures? Fiberon has the best aesthetics, by far!

February 24, 2011 at 7:48 pm
(35) Andrew S. says:

This poll does not allow you to vote more than once. Azek is winning because customers and home owners appreciate their products and services, simple as that. They are a great company, and are winning solely in retrospect to that.

February 24, 2011 at 8:08 pm
(36) Matt says:

I work for a distributor of Fiberon decking so my thoughts may be a little biased but we have had very good reception in our market selling Fiberon. The tropical colors have sold very well. The IPE color is especially beautiful. I urge you to check out a brochure or better yet find an actual piece and see for yourself.

February 24, 2011 at 8:23 pm
(37) Andy L. says:

Fiberon does not have a bad look. But as far as BEST. They definitely have a long way to go. Trex Transcends is the ONLY trex product to use. SO when people say Trex they need to specify Transcends, because the others do spot and Mold. Timbertech has a great line but, some issues with chipping on edges when cutting on PVCs. AZek is best all around, and they have 2 new awesome colors and designs out. Capped composites have the strength of composites with the pvc finish, which helps with less give between joist spans. 1- AZEK 2- Trex Transcends 3- TIMBERTECH with best overall variety. 4- Fiberon 5 – Try not to use for decking ( wood)

February 25, 2011 at 11:18 am
(38) Megan says:

I went to the IBS show this January in Orlando and was appalled at Trex Transcends. You can see the co-extrusion line down the edge of the board! No one wants to look at their deck and see sloppy lines down each board. TimberTech has a good line-up of products, especially with their deck lighting and railing, but I find their colors lack a certain “je ne sais quoi”. I am drawn to colors with a little more punch. Fiberon’s Horizon line has the best colors and appearance by far. Ipe is gorgeous and Rosewood is edgy with their black railing. Their line of products may not be as extensive as Trex or TimberTech but they seem to go for quality, not quantity.

February 27, 2011 at 9:13 am
(39) Remodeler Joe says:

Doing remodeling for 20+ years, I love these decking products, and I enjoy these surveys and forums. But I didn’t understand as I watched Fiberon enter around 100 votes at 7am this morning. Something is fishy on a Sunday morning.

March 1, 2011 at 5:00 pm
(40) Anderson Ribeiro says:

Trex has always led the way in decking and continues to do so. I have the saddle accents on my deck. It’s so beautiful and easy to maintain. A hit at my cookouts!

March 2, 2011 at 10:08 am
(41) R.E. Morrison says:

We have used Azek trim boards for years and we like that product but the decking product line is by far the worst decking we have ever worked with. It’s difficult to work with it gets marked up very easily and the movement once installed is up to one 1/2 inch. It was also next to impossible to get Azek to stand behind their product. Azek decking will never be used on one of our projects ever again and I would never recommend this product to anyone.

March 2, 2011 at 5:45 pm
(42) Brian says:

Bolyard Lumber only sells Azek Decking!! Located in Michigan and is the biggest Azek Dealer in Michigan.

March 3, 2011 at 5:29 pm
(43) Mark says:

sold a lot of composite decks over the years. Both Timbertech and Azek along with others. Azek has been having its manufacturing challenges lately and Timbertech has worked out its kinks. I would hands down choose Timbertech at this time.

March 4, 2011 at 10:56 am
(44) keimar says:

I am a contractor for 20 plus and the timber tech entire system is the best. Remember a warranty is only as good as the co behind it.

March 4, 2011 at 2:47 pm
(45) Christie Peppercorn says:

AZEK is the way to go! TimberTech has the word “Timber” in it. yuck.

March 4, 2011 at 11:55 pm
(46) Christopher says:

TimberTech all the way! The finished look of their decks are so much better then the others. I have an XLM Harvest Bronze deck and it look great! Also I have seen the new XLM Walnut color they are coming out with and…NO one has anything that looks as good.

March 5, 2011 at 2:47 am
(47) Lisa Hallett Taylor says:

From About.com: We have internal checks in place to detect fraudulent voting activity, and in some cases the poll results shown during voting may not reflect the accurate final counts used to determine winners.

March 5, 2011 at 7:55 am
(48) Jeff says:

Azek hasnt been in the decking business for as long as other companies like Timber Tech and even trex, mater of fact when a company comes into the decking business quickley like azek oftimes they purchase another “failed” decking company…and there are so many of those out there
I choose timbertech for there quality of product and materials used to fabricate, plus their commitment to their product.

March 5, 2011 at 6:18 pm
(49) Mike says:

I have intstalled several types of composite decking…. By far my favorite is the TimberTech products. My customers love the looks and the quality of products that I am able to offer them with TimberTech. The grooved boards and the hidden fastner system makes my job easier as well.

I have had zero issues with claims from TimberTech and close to 18 with another brand…..

March 6, 2011 at 8:21 am
(50) Frank says:

Jeff – azek has been is the decking business for 9 years. They purchased Procell decking. Procell started they ultra low maintenance category. azek/procell is the only decking I use.

March 7, 2011 at 7:38 am
(51) Ron Card says:

I’ve been installing TimberTech decking and railing for years now. They simply have the best selection of colors, styles and technology. They still offer a wide range of products from true composites to the latest PVC. I know that most of their decking can be ordered “grooved” as well, allowing for easy installation with hidden fasteners and a nice clean look.

March 7, 2011 at 8:02 am
(52) Jchris says:

Azek probably wins in the best PVC department, But TIMBERTECH wins the best overall line, and service. Anyone saying that “composites” are a thing of the past hasn’t been reading about the economy. between the price and the fact that PVC gets very soft in the summer (I recommend 12″ o.c. framing) Timbertech is the deck for 2011.
Fiberon is good, but doesn’t have good enough distribution in the N.E. And Trex has a good product, but the name has an undeserved stigma in my area

March 7, 2011 at 10:51 am
(53) Dan Rupp says:

We’ve had Trex for nine years and it’s as nice as the day it was installed. We love. The pioneers. The Real Deal.

March 7, 2011 at 11:42 am
(54) Chad Aaby says:

Bought TREX. It stains. Left tools over the weekend on the deck – plyars, pry bar, etc.. turned the deck black. Trex tech support lines never returned my phone calls. I read that it was tannins.. in the wood. This really makes me nervous to put or buy any furniture or anything that may contain metal… it will turn it black too.

I’m not sold on composites.. unless others would not do the same thing. Bought trex. No longer a trex fan.

March 7, 2011 at 12:22 pm
(55) AJ Gisonda says:

We just had a Trex Transcend deck built. The deck was 1200 sq. ft, and the Trex was indeed the way to go for our particular situation. We just made the major mistake of having Loew’s install the job. The level of incompetence exhibited from both the Loew’s commercial supervisor, as well as their contractor was absolutely mind blowing ! Do your research, choose the material that best fit’s your requirements, and for heaven’s sake, spend the time to get a reliable contractor !!!

March 7, 2011 at 12:26 pm
(56) Nancy says:

I wish I had known more about the other products when I had TREX installed on my deck 2-1/2 years ago. I have been totally dissatisfied with TREX. My deck has horrible black spot stains in the TREX that I cannot get out. . . and we have used all the recommended products. I have contacted TREX several times and get absolutely no satisfaction. Customer services is lousy and next to none. I think I got a defective batch, but TREX won’t bother to take a look at it and I live only 20 miles from the headquarters!

March 7, 2011 at 1:13 pm
(57) Kim Dilks says:

The new Trex Trancend product is the best. Forget about the other competitors and look the the Trancend product. It does not have all of those other problems with the black dots and such – it can’t because it has a coating to prevent that.!! Trex Trancents looks so great on my deck and I get so many complements on the color and look. I wish everyone could come over and see. Get the Trex Trancends product with the costing on it to prevent the issues the other commentors noted.

March 7, 2011 at 5:03 pm
(58) Chris Marquart says:

I bought Trex decking a couple years ago and HATE it. It has black stains all over it and every time I call Trex they tell me to clean it and it comes back every spring. If you are looking to buy decking look elsewhere, please do yourself a favor and don’t buy Trex.

March 7, 2011 at 5:09 pm
(59) Barry says:

Trex is the leader in alternative decking products with the most innovative products available. The plastic or PVC decking looks fake with a sheen, and is more slippery when its wet. The Trex composite decking has a more natural look and it still has some grip when it gets wet. It also looks the best after a few years, and cleans up easily.

March 7, 2011 at 5:11 pm
(60) Nathan says:

I can’t believe that nobody is voting for REAL WOOD. Granted, I know that many wooden decking materials require too much maintenance and don’t have a long life. If you like the idea of using 100% natural, REAL wood that has a track record in Europe spanning hundreds of years, take a look at SiberWood. Low Maintenance, long lasting, beautiful appearance, and from the most sustainable forest on the planet – the Boreal forest in Siberia.

Sorry if I turned my comment into an advertisement, but people need to know about this more affordable alternative to composites and tropical hardwoods.

March 7, 2011 at 7:00 pm
(61) Trex Buyer says:

I put the new Trex Transcend product on my deck when it first came out last year. I have had issues with delamination and cupping. Water gets into the deck board through the back and causes the material to cup. If you fill the core with the same garbage that caused all the lawsuits, issues are going to continue to happen.

March 7, 2011 at 9:18 pm
(62) Diane says:

The only reason I voted for Trex was to be able to leave my comment: We spent over $12,000 on a Trex deck 3 years ago and after the first year, we’ve had nothing but TROUBLE!! It has FADED so, so much but the WORST is the constant MOLD. Their 20 year warranty excludes fading and mold in real, real small print. I am SO disgusted with my Trex deck that I hope NO ONE ever, ever spends one cent on Trex again!!!!

March 8, 2011 at 11:02 am
(63) Andy says:

Barry,
Absolutely no offense, but, real wood has maintenace galore if you want it to stay looking good. Practically NO ONE these days wants ANY maintenance. The treated lumber decking today is not treatede as well as it used to. And it is quicker growth trees with wider growth rings. Even though therre are several GOOD tropical hardwoods out ther. MOST people want LESS maintenance.
Trex transcends for Composite wrap, AZEK for pvc, Timber tech for total lineup. FIBERON will not back issues ( DO NOT BUY). Wood (only if you have to,framing materials ore OK above ground).

March 8, 2011 at 11:03 am
(64) Ron Fisher says:

Whatever you do, do NOT buy Trex. A product that was advertised as being maintenance free, and costs many times the amount of natural wood, should not be plagued with mould that forms in the centre of the product and works its way out, causing unsightly blotching and dark spots. Having extensively researched quality issues with Trex decking, I have been made aware of the fact that this product is inherently flawed and that numerous lawsuits have been issued against Trex Company because of this. The company does not stand behind its product and claims that because it is still structurally sound, they have no liability. They suggested deck cleaners. Even after using this, the dark blotchy mould spots reappeared within 2 months!!

March 8, 2011 at 11:47 am
(65) larry says:

Whatever you do Trex is not the way to go. After mine fell apart they would only pay for the cost of the material. The removal and replacement was all on me.

March 8, 2011 at 12:31 pm
(66) Bruce says:

My Azek Rep. has contacted me twice about taking your poll and to also have my employees take your poll. Now this morning Trex has contacted me about taking your poll. We currently sell Azek products and have sold Trex products in the past. Both are good companies that are going a little over board in influencing your poll to their own advantage. Your poll is not supposed to be a poll of suppliers, it is supposed to be from consumers!

March 8, 2011 at 12:34 pm
(67) Mike says:

My contractor used Trex decking and railing to replaces an aging preexisting double deck on my home. The cost of the maters was very pricey, but the promise of little on no maintenance, and a guarantee on 20 year life was good news. However, this was absolutely the worst investment I have made in my entire life. The deck color lasted almost a week and wash out. Same with parts of the railing. I contract Trex and they do not guarantee the color in any way. The after two week look 20 to 30 years old. What was to be a dark wood finish is chalky and has a terrible finish. I know I will have to spend another $15K to have the deck replaces before I can sell my home it is so unsightly. DON’T make the mistake
I did and buy Trex.

March 8, 2011 at 12:54 pm
(68) Grayson says:

What ever you do…..DO NOT CHOOSE TREX…BAD MOLD ISSUES

March 8, 2011 at 1:56 pm
(69) L Lyons says:

This is silly.
Decking users typically only have 1 kind.
I have trex.
Some of it 2 years old, and some 4 years old.
10% of boards are delaminating.
I have no idea which other brand would be better.
Nor what to do to stop the rest from having the same problem.

March 8, 2011 at 2:25 pm
(70) Rebecca says:

Go with Trex Transcends- strength of Trex with the great wear of Azek on the exterior. It combines Trex’s strength and the advantage of Azek’s exterior scratch and stain resistance into one product!

March 8, 2011 at 2:30 pm
(71) John says:

I am a contractor, and I have a trex deck. I could not possibly recommend trex any more because of the mold issues I have on my own deck. Its embarrassing!

March 8, 2011 at 2:42 pm
(72) Thomas Gauthier says:

we had trex installed 3 years ago it was said to be the last deck make over we were told it was costey but warranty for 25 years all we have had is mould starting after 3 months &every time wecleaned it it is very hard to clean the mould stain never disappered completely it is dirty looking instead of 25 years warranty we have 25 years of maintainance we contacted trex never replied we sent pictures etc. the product trex is making has no accountability. how long did they know the problem existed and trex were still promoying and selling it??? A CLASS ACTON LAW SUIT SHOULD BE TAKEN

March 8, 2011 at 3:14 pm
(73) Jean says:

Where is the customer’s satisfaction? Two decks built out of Trex in 2002 are moldy, warped, stained and trex isn’t backing their product. Would you use Trex if this happen to you?

March 8, 2011 at 3:47 pm
(74) barbara vaccaro says:

hate it…stains like crazy, gets too hot, even after power washing cannot get it clean. Would never recommend it.

March 9, 2011 at 2:22 am
(75) Ali says:

i voted TimberTech, we have done with its products more than 20,000 Sq.m in the past 3 years and no single complain.

March 9, 2011 at 6:49 am
(76) Michael says:

I love my Trex deck, but if I had to do it over again, I would have picked a lighter color. the darker ones are sooo hot in the summer. We had to buy outdoor carpeting just to be able to walk on it. This is something they never tell you.

March 9, 2011 at 8:14 am
(77) Claudio says:

I installed a TREX deck three years ago and was told it was maintenance free. However, my light brown TREX has black mold on it and is impossible to remove even with the TREX recommended product called Corte Clean which is very expensive to boot! The only product that removes the mold is bleach but it fades the TREX. I think my old cedar deck had less maintenance than TREX!

March 9, 2011 at 10:52 am
(78) george says:

TREX IS GREAT….MY TREX DECK IS MOLDING , WARPING , GROWING MUSHROOMS OUT OF IT AND HAS SWELLED TO THE POINT THERE ARE NO LONGER GAPS IN IT AFTER THE CONTRACTORS USED THE GAPPING TOOLS SUPPLIED BY TREX! TREX DOES NOT STAND BY ITS PRODUCT AND TOLD ME TO USE “ROUND-UP ” ON MY DECK AS IF IT WAS A WEED! THANKS TREX BUT I WILL NOT MAKE THAT EXPENSIVE MISTAKE AGAIN AND PLEASE DO NOT DO THE SAME!

March 9, 2011 at 4:42 pm
(79) Lisa Hallett Taylor says:

While the Readers’ Choice Awards Contest is now closed, we encourage you to voice your opinions on decking products. These comments will soon be redirected to a feature entitled “Decking Products: Pros and Cons.”

March 14, 2011 at 10:56 pm
(80) Jason Springer says:

There are lots of companies that say their deck planks won’t stain, scratch, get hot in the summer. I have been installing TimberTech for almost 10 years. They stand behind what they sell. The XLM Harvest Bronze looks like mahogany, the new Harborstone looks like 15 year old ipe, which reminds me of Cape Cod .Great Railing system, strong, easy to install, looks like wood. New Earthwood Evolutons looks great and is backed by TimberTechs 25 year guarantee………Great Products.

March 15, 2011 at 8:04 am
(81) Otis says:

And the winner is …

March 16, 2011 at 5:11 pm
(82) Lisa Hallett Taylor says:

Drumroll, please…follow this link

July 2, 2011 at 3:35 pm
(83) Magster says:

Timbertech XLM planking in Mountain Cedar and Desert Bronze both have chalking problems. When cleaned with DeckMax per Timbertech’s instructions, the planks are now turning black! Scorching…looks like someone took a blow torch to the boards.

They’re constantly saying that the new product they now offer will never do this but that’s what they said about Desert Bronze.

They do replace it but how many times do customers have to go through a complete deck replacement because of bad product?

I will never buy Timbertech again or recommend it to my friends.

November 21, 2011 at 12:27 pm
(84) Kevin says:

I would echo (83) Magsters claim. The Desert Bronze we had installed on our deck for the SECOND time turned chalky wherever the sun hit it. It also turned black in some areas looking torched. Our first installation went bad and we were told it was a bad production run and installed it a second time. Bad choice on our part. We have installed Timbertech Desert Bronze on our deck twice and it has failed miserably both times. Never again will I purchase a Timbertech product. In the process of installing another product at this time.

November 26, 2011 at 10:40 am
(85) Decks-R-Different says:

Beware of TimberTech’s fully capped composite Evolutions decking.

While it is relatively new it is beginning to have its issues out in the field less than one year since they launched it. The reason being is that the fully encapsulated inner core is a wood fiber and plastic composite that does contain moisture and needs to breathe. Being fully encapsulated the only escape route will be at the exposed ends where swelling and splitting at these ends are starting to show. Furthermore, at the more central parts of the board where the moisture cannot escape lineally there are now signs of delamination or separating of the capping from the composite material. So watch out.

Best way to go is Trex Trandsend which is not fully encapsulated for this very reason as the board needs to breath. When TimberTech came out with Evolutions they touted how theirs was fully capped unlike Trandsend and used it as a selling point. The Trex capping is the best where it will not scratch, fade or encourage mold growth. Its open on the bottom of the board for a reason and the TimberTech issue is showing why.

As for PVC decking which is manufactured by Azek, TimberTech and Trex, they have their benefits but all PVC will fade to sun exposure. Also, any items placed on your deck such as mats, pool floats and other items will show a pronounced fading imprint as compared to the unexposed areas. Azek mentions this right in their warranty so read it before buying so you know up front what can happen.

January 31, 2012 at 4:48 pm
(86) Carter says:

I vote for real wood! We installed a TimberTech deck (Desert Bronze) in late 2010, and within a few months it was discolored– white in spots and black in others. The rep came to inspect it and said that their supplier hadn’t added enough UV protectant to “this batch”. Long story short– the warranty covers materials but not removal or installation of the new stuff. Even worse– I can find internet posts of people who had the same problem with the same material months before we bought and installed it. (and the same problem for years before with the predecessor to Desert Bronze called Mountain Cedar). TimberTech offered to cover less than half of the labor costs “as a good will gesture”. Sorry– the good will I needed was you taking this stuff off the market when you knew there was a problem with it. Now, less than 1 1/2 years since we completed it I’m having to pay a lot to replace the whole thing.
If you are considering using composite decking, please be aware that it is a GAMBLE. Many of us have not found it to be “maintenance free”, nor “green” (I’m about to send 3000sf of plastic junk to the landfill). A warranty that replaces material but doesn’t cover removal or installation is not as valuable as you might think. And– you can’t realistically sue them for this ridiculousness– you’ll spend too much on lawyers.

January 31, 2012 at 7:42 pm
(87) Carter says:

Sorry– meant to say 3000 linear feet, not square feet!

February 8, 2012 at 12:51 pm
(88) Chuck says:

We installed Timertech TwinFinish 3yrs ago and have nothing but headaches with mold/mildew. Opened a claim with Timbertech and got the run around for a few months saying mold/mildew is not covered under warranty. I could never get a Rep to come out to look at it. Timbertech agreed to pay to have it professional cleaned which did nothing. Then they agreed to replace the materials “as a act of good will” but pay no labor or removal costs and wanted to give me TwinFinish again. Why would I want that! I am still paying this deck off and now have to pay more for a product that should be taken off the market! Timbertech has now agreed to upgrade us to XLM. I am discussed with Timbertech and wish I could go with something else but I guess we are stuck. Would never recommend Timbertech to anyone.

February 12, 2012 at 9:23 am
(89) dawn says:

Timber Tech’s decking is splitting and warping all over our deck and they are refusing to honor their warranty. Our deck was installed 2 years ago and immediately it started splintering. For the cost, this was a waste and now we are fighting for TimberTech to honor its warranty, shame on them!

March 4, 2012 at 7:59 am
(90) Mike says:

TREX is junk, can’t get rid of the mold!!

June 19, 2012 at 12:50 pm
(91) Dale W says:

I just purchased TREX Transcends railings to replace my treated ones. I needed 6ft rails to replace 3 of the old ones that were 69″. Or so I thought I did. I got the rails home and removed my old treated rails. I began installing my TREX rails but ran into a problem when I got to the 69″ rails. The Trex rails that clearly state “6ft” on the website and box are only 67 1/2″ long. I called and asked for them to just replace the incorrect “6ft” rails with actual 6 ft rails or the 8ft version so that they would work on my deck. They said they would not do it. I am not a contractor and didnt realize I should expect the rails that clearly state they are 6 ft will actually be 4 1/2 inches shorter. After spending over $1800 already for just rails, I dont think I should have to eat the other $150 or so to get the length of rail that I should have gotten in the first place.

July 8, 2012 at 1:41 pm
(92) CJ says:

Fiberon TD decking is junk. I purchased it June 18th 2012 installed it that day and the next day. My dog walked on it with dirty paws from the dirt left in the yard from digging post holes. The prints he left will NOT come off. Fiberon gave two different reasons for this….first it was our soil is to acidic…second reason was our water has a high mineral content. Are you kidding me? Im talking about soil from our yard. I didnt spill gas or oil or drop food and not wipe it off. It’s been scrubbed three times with soap and water which their web page recommends. Now they are telling I have to use a deck cleaner made “specificly” for their product. Yeah because they have a probelm and wont correct it. Im stuck with $1300 dollars worth of decking that looks 20 years old already.

July 10, 2012 at 9:38 am
(93) nyva says:

DON’T BUY FIBERON – HORIZON OR OTHERWISE!

I had a professional deck company buy and install Fiberon Horizon Decking February 2011. At first it looked great but it scratches incredibly easy — we only have two rocking chairs on our deck and if you slide the chair across the boards to move them it scratches deep.

Also, mold and mildew have developed with a year of ownership. The spots are on several boards. I had it professionally cleaned and they it was still there. I sent photos to Fiberon and they said to buy 30-Second Cleaner. Saying you have a 20 year warranty against scratches, stains, and mold is great IF it actually holds up to it. The company is pathetic and produces a POOR quality product. DON’T BUY!

August 23, 2012 at 11:02 am
(94) Peter Ruffo says:

Azek is a waste of money. I paid big money for a 8 foot by 60 foot dock for my yard. In one year it looks like hell. It faded and has stains all over it. I contacted Azek and set photos thinking they would replace the bad boards. They reviewed the photos and told me too bad. They gave me a web site for some cleaning product that might work. The product is 85.00 and they wont even cover that. But if I put in Azeks promo code they will pay the shipping. Wow, the shipping on one gallon after I spent 10,000 on a deck. What great customer service. Don’t believe the video about stains on their deck. The warranty only counts for manufacturers defects. Which is at their disgression. The supplier Tuckerton Lumber even stopped selling the product. I smell class action. Keep away from this junk.

August 23, 2012 at 8:44 pm
(95) Jason says:

Timbertech should be banned from use. When exposed to the sun, the product turns white. Mountain Cedar turned pure white in less than one year. They replaced the product (and I ate the cost of labor) and offered Desert Bronze XLM planking. Looked beautiful until another year of sunlight. It started streaking white, then it started to flake the colors off.
Their products cannot handle UV light. Areas in the shade have the original color without any issues. Will NEVER buy or recommend. I have been actively campaigning against this product’s use. Some dealer/contractors were skeptical until I showed them the pictures.
Do not know why their company has a A+ at Better Business Bureau. I now fully question the validity of BBB’s system. Worthless.

Do Not Use Timbertech.

August 28, 2012 at 5:47 pm
(96) Judy says:

Fiberon would not stand up to their warranty, after I had many hundreds of pieces of white plastic start to show up over the years. It looks as if white paint has been spattered across a 9,000 sq ft deck with multi-levels and 2 set of inlaid stairs.
I followed their warranty for cleaning and up keep of the product, and after sending pictures along with original receipts of purchase, they denied taking care of anything. Stating “They are present when the boards are manufactured and can become more noticeable as the boards weather over time.”
I purchased gray composite boards, not gray with white.
FIBERON DOES NOT STAND UP TO THEIR WARRANTY, also a reason of their class action lawsuit for mold. Which I have never had a problem with mold…..only white plastic throughout my deck.

September 24, 2012 at 4:24 pm
(97) Dave says:

I agree with #94 Peter. I installed an AZEK deck back in 2007 and by the following summer the decking was faded and chalking by the end of the 2nd summer the tops of the railings were chalking as well. I sent a letter to AZEK and never heard from them at all!! and I never pursued it as I knew I would get no satisfaction from them!!

If I had to do it all over I would go with wood. Especially when by the response of other people and their experience with other brands they all seem to be saying the same things as me in one way or another.

All I can say to someone who is considering a composite deck is to really do your home work. Try and find someone who’s deck has been up for a minimum of 3-4 years and see how it looks.

Although I think there is no good brand that covers all the bases, I think you are bound to have one of the below problems.

If your deck is in direct sun for most of the day …expect fading and chalking from nearly any composite.

If your deck is shaded by trees….expect mold mildew and stains from the trees and dampness on any composite.

If you decide to buy a composite deck you will most likely have to…

A. Buy a pressure washer to clean it the easiest way
B. Hire someone to pressure wash it for you.

December 5, 2012 at 1:43 pm
(98) Ann says:

I support Dave’s ( #97) comments. I installed Azek decking and facing in 2009 and by the following sdummer it had begun to fade. Now it is faded very badly and looks terrible. It has also contracted up to 1 inch in some places. Mitered corners have pulled apart and sliced facing has pulled apart also. It also does scratch, my dogs nails have left scratches. It will also stain if you do not wash muddy dog tracks off quickly. Pressure washing helps – but not everyone has a pressure washer.
I contacted Azek in the summer and did get a reply back telling me to fill out the form and send in pictures. Which I did. Their solution, without even looking at it, was to send someone out to put a treatment on it. This treatment is not going to fix the problem permanently, I will have do it – likely once a year. They have not done thisa treatment as it is turned too cold – so we will wait until spring.

I have not had a response on the shrinkage, scratching or stains as yet.

My recommendation to anyone looking at it, is too really think about the cost. I spent over $8000 dollars because I was tired of staining my cedar deck. It never came apart from shrinking, so I had no repairs that way, and didn’t have to replace boards.

Read the brochures thoroughly, and understand the warranties. I have found a few warranties on the web so make sure you get the correct one. There is not warranty once it is exposed the the elements.

Find a contractor who has installed it for customers and go and see how the decking looks after a year or two. Especially watch for decks that are on the south side of a house. Mine is on the south side and open to the elements (if you can imagine).

All of this may be true for other brands of composite decking also,I don’t know. But if you are looking at composite, do your homework so you don’y waste your hard earned money.

January 30, 2013 at 7:04 pm
(99) Gary says:

I am a contractor in Florida and am presently installing a deck at my house. I have used Trex and my last house and it was the worst product I have ever installed. I installed 96 16ft boards and after six months the decking was stained from pine needles. mold dirt. I power washed it, which is a big mistake because it opens up the decking to more stains. I removed all the decking and threw it in the garbage…What a waste of time and alot of money..I installed pavers instead..My new deck is going to be Azek. Hope this is better than Trex..It is under cover so hopefully the staining issue will not be an issue. thanks for all the comments

April 8, 2013 at 6:14 pm
(100) John says:

I had a 550 square foot Azec deck installed in July 2011 and am completely dissatisfied with the product. Many boards have faded and there’s blotchy faded spots in many other areas. I suspect it will continue to get worse, Definitely not worth the extra cost and I do not recommend this product to anyone. In addition, the trim piece that goes at the bottom of the posts comes in 2 pieces that get snapped together. Good luck keeping them together even with glue. Just awful.

September 8, 2013 at 1:29 pm
(101) Grace says:

Do not buy Trex. The product molds. The company will gladly tell you how to clean their product but the cleaning product they recommend is expensive and requires several applications each year.

We are deeply disappointed with this product and company.

September 24, 2013 at 12:17 pm
(102) Lisa says:

Does anyone have any experience with Kleer decking? It’s a pvc product based in MA.

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