Watkins Manufacturing has received 31 reports of heaters on these spas overheating, five of which resulted in fires. No injuries have been reported.
The recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs installed with Therm Products' No-Fault Water Heaters. The models are: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista.
Is Your Spa Part of the Recall?June 28, 2012
The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's 7-to-10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence.
The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.
The recalled items were sold at independent spa dealers nationwide from March 2011 to March 2012 for $6,000 to $12,000.
What Should Consumers Do?
If you own or use a Hot Spring Spas hot tub or Limelight spa, the U.S. Consumer Product Safety Commission (CPSC) advises consumers to immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline.
Consumers should contact the Watkins-Therm Products Response Hotline at (855) 226-1314 or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.
The 11 recalled hot tubs are listed in alphabetical order: